Auto Insurance Claims: Leased Vehicle determined total loss, gap insurance, leasing company

Question
My vehicle was involved in an accident & was determined to be a total loss.  I had GAP Insurance and the loan was paid off by my insurance company, however the leasing company is asking me for $385.54 which represents past due payments and late charges.  My insurance company didn't pay off my vehicle until 6 weeks after the accident, 4 weeks after they determined it a total loss.  Should this be my responsiblity to pay this or should my insurance pay for it as they delayed payment of the claim?


Answer
Hi Helen,
When your insurance company called your lender for a pay-off amount, they were given an exact amount and a "good until" date.

If the "due date" of a payment was before the car was deemed a total loss, then you owe the late payment and charges.

If all these charges are because your insurance company was slow in payint, then you need to discuss this issue with them and request that they make the payment.

Bennie
San Francisco Bay Area