Audio Systems: ford 6 disc changer in a windstar 2001, load button, disc changer

Question
when i hit  the load button it comes up as all slots full but there are no cd's in it, so i hit the eject button and the display says cd error what can i do to fix this problem?

Answer
I AM SORRY TO TELL YOU THIS BUT THE RADIO NEEDS TO BE SERVICE OR THE CD CHANGER INSIDE NEEDS TO BE CHANGE  
I HAVE TO SEND YOU TO THIS LINK BUT I SEEN THE INSIDE OF THE CD CHANGER HERE FOR $60.00  AND IT ONLY TAKES A FEW MINUTES TO REPLACE

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