Small Engines (Lawn Mowers, etc.): Stihl MS 390 Chainsaw, stihl dealer, stihl ms 390

Question

stihl ms 390 I recently wrote to you about the problem with my Stihl MS 390 Chainsaw. Well I checked the oil line on the oil pump and it is connected. Still has the problem with the chain oil coming out of this hole were it is not suppose to come out of. Also chain bar is not getting oil. I have pictures so you can see the spot.

Answer
Hello Again Mike:

>>Thanks for the Picture. As you have Most likely Noticed, Stihl Offers No Online Breakdowns or Other Support Except for Providing a Dealer Locator.
>>I Noticed that my 031 has what Looks Like a Welch Plug in this Hole. I Try to Send Most of my Customers with Stihl Equipment to a Stihl Dealer. The Stihl Equipment is Over Priced and is of the Same Quality as Other Major Brands on the Market Today. I have Access to Common Replacement Parts, but Prefer Not to go through the Hassle with Stihl when a Bad Part is Replaced and a Warranty Replacement is Required. I Dropped Stihl from my Authorized Dealer List in 1995 and have Not Performed a Lot of Maintenance on Stihl Since then. I will Contact my Stihl Representative this AM and see if there is a Recall or Other Notice for this Problem. I will Follow Up to you as soon as I have a Response from Stihl. Thanks.

Respectfully

John

>>PS: I am Allowed to Answer 10 Questions a Day. If you See I am Maxxed Out, then Try Submitting your Question at or Just After 8pm EST (US). My New Day Starts then. Comments and Ratings are Greatly Appreciated. Thanks.

Respectfully

John