Dodge Repair: Dodge Durango, dodge durango, spring clips

Question
QUESTION: HI Kevin, I have a 2000 Durango and have been having trouble getting the back latch to catch.  I last time I finally got it to catch but now I can't get it to open.  I tried the key, the auto unlock etc..., it just won't open.  Any ideas about how to replace or repair?  
Thank You
Doug

ANSWER: replace or adj the latch or striker

---------- FOLLOW-UP ----------

QUESTION: How do I get at it -- do I take the entire back inside panel off?

Answer
the striker is what is on the body side  the latch is not adjustable

LIFTGATE TRIM PANEL
REMOVAL
1.Pull upper trim outward to disengage spring clips.
2.Separate upper trim from liftgate.
3.Remove screws attaching lower trim to liftgate Liftgate Trim Panel
4.Pull lower trim outward to disengage spring clips.
5.Disconnect liftgate lamp wire connector.
6.Separate lower trim from liftgate.
INSTALLATION
1.Position lower trim at liftgate.
2.Connect liftgate lamp wire connector.
3.Align lower trim on liftgate and press inward to engage spring clips.
4.Install screws attaching lower trim to liftgate Liftgate Trim Panel
5.Position upper trim on liftgate.
6.Align upper trim to liftgate and press inward to engage spring clips.